Thursday, January 23, 2020

U.S. Court of Appeals for the Sixth Circuit, BleachTech LLC, v. United Parcel Service Co., Docket No. 17-2244


Arbitration Agreement
May Arbitration Clause Govern Disputes Predating Its Enactment?
Waiver (of the Right to Arbitrate)
Contract Drafting
Michigan Law


The arbitration agreement UPS invokes is not found in the contract in place during the period when Solo and BleachTech assert they were charged the improper fee. The Original UPS Terms describe a claim-filing process that serves as a prerequisite to seeking “any legal or equitable relief whatsoever,” but the terms do not mention arbitration. The Amended UPS Terms, enacted after the relevant shipments, require that “any controversy or claim, whether at law or equity, arising out of or related to the provision of services by UPS, regardless of the date of accrual of such dispute, shall be resolved in its entirety by individual (not class-wide nor collective) binding arbitration.” The question presented is, did the parties intend the arbitration provision in the Amended UPS Terms to govern preexisting disputes, or only disputes arising during that contractual period?

We have recognized that a broadly worded arbitration clause may govern disputes predating its enactment. For example, when a contract requires the parties to arbitrate “any dispute or claim arising from or in connection with this agreement or the services provided by [the plaintiff],” the natural reading is that “the language covers more than claims arising ‘out of the agreement’” and so applies outside the agreement’s timeframe. Watson Wyatt & Co. v. SBC Holdings, Inc., 513 F.3d 646, 650 (6th Cir. 2008) (quoting the contract at issue) (quoting Kristian v. Comcast Corp., 446 F.3d 25, 33 (1st Cir. 2006)).

But we do not imply retroactivity where it is not contemplated in the contractual language. Thus, when a contract required arbitration of “all employment-related disputes . . . which . . . arise between [the parties],” the use of present- and future-tense language led us to conclude that “the parties signed this agreement to head off future lawsuits, not to cut off existing ones.” Russell v. Citigroup, Inc., 748 F.3d 677, 679–80 (6th Cir. 2014) (quoting the contract at issue). The presumption of arbitrability, moreover, cannot bridge a textual gap. “While ambiguities in the language of the agreement should be resolved in favor of arbitration, . . . we do not override the clear intent of the parties, or reach a result inconsistent with the plain text of the contract, simply because the policy favoring arbitration is implicated.” GGNSC Louisville Hillcreek, LLC v. Est. of Bramer, 932 F.3d 480, 485 (6th Cir. 2019) (quoting EEOC v. Waffle House, Inc., 534 U.S. 279, 294 (2002)). In other words, courts may not “use policy considerations as a substitute for party agreement,” Granite Rock Co. v. Int’l Bhd. of Teamsters, 561 U.S. 287, 303 (2010), because the Supreme Court “has made consent the cornerstone of arbitration,” GGNSC, 932 F.3d at 485.

To determine whether the parties intended the Amended UPS Terms to have retroactive effect, we construe the two “contracts as a whole, giving harmonious effect, if possible, to each word and phrase.” Wilkie v. Auto-Owners Ins. Co., 664 N.W.2d 776, 781 n.11 (Mich. 2003). Here, the critical language appears in the introduction to both versions of the Terms: “In tendering a shipment for service, the shipper agrees that the version of the Terms . . . in effect at the time of shipping will apply to the shipment and its transportation.” This clear instruction answers the question before us: the parties intended all disputes about shipping to be resolved according to the “version of the Terms . . . in effect at the time of shipping,” not an older or newer version. See Sec. Watch, Inc. v. Sentinel Sys., 176 F.3d 369, 374 (6th Cir. 1999) (“Given the fact that the arbitration provision in the present case arises in a later contract, much more is needed to infer an intention to apply the provision to previous contracts.”).

Consider, as an example, a customer who ships a package on the final day the Amended UPS Terms are in effect. That package arrives damaged three days later; she attempts to sue a year after that. Assuming annual contracts, she shipped under one set of terms, her claim accrued under another, and she began the suit under a third. The contract provides a clear guide for how to proceed. The Amended UPS Terms that were “in effect at the time of shipping” govern her claim, and “regardless of the date of accrual,” she must arbitrate her suit under those terms. If she had sent her shipment a year earlier, just before the Amended UPS Terms went into effect (like Solo and BleachTech), the same analysis would apply. The version “in effect at the time of shipping” would still control, and she would not be obligated to arbitrate. As we have recognized before, parties entering into a series of contracts can and do change dispute resolution mechanisms over time, opting for litigation under one contract and arbitration under another.

Next, UPS argues that the Original UPS Terms contemplate modifications. Specifically, the Terms “comprise the complete and exclusive agreement of the parties, except as modified by any existing or future written agreement between the parties.” But we have already rejected the argument that a boilerplate merger clause renders an arbitration provision from one contract applicable to another. See Sec. Watch, 176 F.3d at 372. And while subsequent modifications to the operative contract might be relevant if a new contract entirely subsumes the original, see Highlands Wellmont Health Network v. John Deere Health Plan, 350 F.3d 568, 575 (6th Cir. 2003), the Amended UPS Terms reiterate that the version in effect at the time of shipping controls.

The dispositive issue here is not whether the Amended UPS Terms amount to “a valid agreement to arbitrate”; it is whether shipments that predate those Terms “fall within the substantive scope of the agreement.” Hergenreder, 656 F.3d at 415–16 (quoting Mazera, 565 F.3d at 1001). Both contracts direct that the version of the Terms “in effect at the time of shipping” governs. That instruction amounts to “forceful evidence” that the parties did not agree to arbitrate disputes that predated the Amended UPS Terms. See Russell, 748 F.3d at 681 (quoting Watson Wyatt, 513 F.3d at 650). “The FAA does not require parties to arbitrate when they have not agreed to do so.” Volt Info. Scis., Inc. v. Bd. of Trs. of Leland Stanford Junior Univ., 489 U.S. 468, 478 (1989). They have not agreed to do so here.

Waiver:
Even if the scope of the arbitration agreement in the Amended UPS Terms were ambiguous, the district court properly concluded that UPS waived its right to arbitrate.

The benefits of “efficient and speedy” arbitration are lost if a party seeks arbitration only after insisting upon court process. Thus, although “we will not lightly infer a party’s waiver of its right to arbitration,” we may find waiver if a party (1)“takes actions that are completely inconsistent with any reliance on an arbitration agreement; and (2) ‘delays its assertion to such an extent that the opposing party incurs actual prejudice.’” Hurley v. Deutsche Bank Tr. Co. Ams., 610 F.3d 334, 338 (6th Cir. 2010) (quoting O.J. Distrib., Inc. v. Hornell Brewing Co., 340 F.3d 345, 356 (6th Cir. 2003)).

We begin with the first prong—action that is inconsistent with reliance on arbitration— and UPS’s motion to dismiss. “Not every motion to dismiss is inconsistent with the right to arbitration.” Hooper v. Advance Am., Cash Advance Ctrs. of Mo., Inc., 589 F.3d 917, 922 (8th Cir. 2009) (collecting cases). For example, the Eighth Circuit has held that a motion to dismiss raising “jurisdictional and quasi-jurisdictional grounds” but seeking “no action with respect to the merits of the case” is not inconsistent with later seeking arbitration. Dumont v. Sask. Gov’t Ins., 258 F.3d 880, 886–87 (8th Cir. 2001). Similarly, where a complaint asserts a mix of arbitrable and nonarbitrable claims, “the portions of the motion [to dismiss] addressed to nonarbitrable claims do not constitute a waiver.” Sweater Bee by Banff, Ltd. v. Manhattan Indus., 754 F.2d 457, 463 (2d Cir. 1985). On the other hand, a motion to dismiss that seeks “a decision on the merits” and “an immediate and total victory in the parties’ dispute” is entirely inconsistent with later requesting that those same merits questions be resolved in arbitration.

We turn next to the prejudice prong. We have previously found prejudice where, “in addition to an eight-month delay and expenses involved with numerous scheduling motions and court-supervised settlement discussions, plaintiffs also engaged in discovery.” Johnson Assocs., 680 F.3d at 720; see also Hurley, 610 F.3d at 340.


(U.S. Court of Appeals for the Sixth Circuit, January 23, 2020, BleachTech LLC, v. United Parcel Service Co., Docket No. 17-2244, Recommended for Publication)




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